About us: We own the Wild Birds Unlimited nature shop in East Lansing, Michigan,
a store that provides a wide variety of supplies to help you enjoy the birdwatching hobby.

This blog was created to answer frequently asked questions & to share nature stories and photographs.
To contribute, email me at bloubird@gmail.com.

Friday, July 10, 2009

I Need a Moment of Zen!

I am looking forward to the end of this week! I'd like to thank all the customers for your patience, and apologize for any inconvenience you experienced shopping at the Wild Birds Unlimited store in East Lansing.

The first half of the week I was on the phone with AT&T trying to fix our Internet connection problems so I could process credit cards. If you heard me screaming "yes, no, DSL, PC, no, no, technical support, I don't know!..." I was talking to AT&T's advanced automated customer service system. I finally reached a person that put me on hold while I was transferred to another person who transferred me... well you get the idea. After two days on the phone they sent me a new router that was programed wrong & I spent another day on the phone trying to connect to the Internet. Time to breath easy? Not yet.

Next came the replacement of our air conditioner and furnace which was located in the ceiling of our back room (cat room) and for some reason this took three very long days to complete. The cats were not amused. In fact poor little Eli Bird stayed in the seed room terrified most of the time. Time to breathe easy? Please, yes!

And if you come in next week give Eli an extra cuddle. He deserves it.

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